Delete my account

Xyléa, an app published by Florian Gautier

From the app

1. Open Xyléa and go to the Settings tab.
2. In the Account section, tap Delete my account.
3. Confirm twice. The deletion is immediate.

Without the app

If you no longer have access to the app, email contact@xylea.app from your account's email address (or your Google account's), with the subject “Delete my account”. Your account is deleted within 30 days at most, and we confirm it by email.

What gets erased

• your account: email address and identifier;
• your whole online backup: rooms, plants, care, history, badges;
• all your photos stored online;
• the away mode links you have shared.

Searches for plants we didn't have are kept with no link to you, to help grow the library. Our host's technical backups, if any, erase themselves as they are renewed.

What isn't erased

• Your subscription: it is managed by the App Store or Google Play. Deleting your account doesn't stop it: cancel it in your store's subscription settings.
• The data on your phone: your plants and photos stay in the app until you uninstall it. To erase everything on your phone too: Settings, Erase all my data, or uninstall the app.